Privacy Policy

This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you use ArcadeSpinHub.com (the “Service”). We comply with the New Zealand Privacy Act 2020 and the Information Privacy Principles.

Personal information we collect

• Account data: name/username, email, password (stored in hashed form), preferences, support messages.
• Device & usage data: IP address, device identifiers, browser type, pages viewed, timestamps, referring URLs, crash/diagnostic data.
• Cookies/analytics: cookie IDs and similar technologies used to remember settings and measure site performance.
• Payments (if applicable): if you buy products or services, payments are processed by third-party payment providers. We generally receive transaction status and limited billing details; we do not store full card numbers.

How we use information

• Provide and operate the Service, create and manage accounts, and deliver requested features.
• Improve performance, troubleshoot, and develop new functionality.
• Communicate with you about updates, security, and support requests.
• Detect, prevent, and investigate fraud, abuse, and security incidents.
• Comply with legal obligations and enforce our terms.

Sharing and disclosures

We may share personal information with:

• Service providers (processors): hosting, analytics, customer support tools, email delivery, and payment processors (where applicable). They may only use data to provide services to us.
• Advertising/measurement partners (if enabled): to measure campaigns and show relevant promotions. You can usually control cookies via your browser settings.
• Legal and safety: where required by law, or to protect rights, safety, and integrity of the Service.
• Business changes: in a merger, acquisition, or asset sale, subject to appropriate safeguards.

Retention

We keep personal information only as long as needed for the purposes above, unless a longer period is required or permitted by law (for example, financial record-keeping). We then delete or de-identify it where practicable.

Security

We use reasonable administrative, technical, and physical safeguards (such as access controls and encryption in transit where available). No method of transmission or storage is completely secure.

International transfers

Some providers may store or process data outside New Zealand. Where we disclose personal information overseas, we take steps to ensure comparable safeguards, as required by the Privacy Act 2020.

Your rights (New Zealand)

• Request access to personal information we hold about you.
• Request correction of your information (and ask us to attach a statement of correction if we disagree).
• Complain to us, and if unresolved you may contact the Office of the Privacy Commissioner (New Zealand).

Contact us

Changes to this policy

We may update this policy from time to time. We will post the updated version on this page and update the “Last updated” date.